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I’m being asked every now and then about the URLs format for various services and global zones. I usually have a bunch of links bookmarked about this, but I’m pulling all information together here to make it easy for me to find it when needed.

The format of the Dynamics CRM Online Organization URL describes the data centre location. As such, the standard format is as follows:

https://OrganizationName.crm%5Bx%5D.dynamics.com

The OrganizationName is the name you have selected for your online organization. This is customizable, and is validated for uniqueness within the respective data centre.

The [x] represents a number. As of the time of this writing, this number can be anywhere between 2, 4, 5, 6, 7, 9 or no number at all. This describes the global data centre used to host your organization. The following table maps the data centre to the URL format.

URL Format

Global Data Centre Location

crm.dynamics.com

NAM

crm2.dynamics.com

SAM

crm4.dynamics.com

EMEA

crm5.dynamics.com

APAC

crm6.dynamics.com

OCE

crm7.dynamics.com

JPN

crm9.dynamics.com

GCC

Out of these global locations, usually the following are getting the preview and new features first:

Organization

Global Location

crm.dynamics.com

North America

crm4.dynamics.com

Europe, the Middle East and Africa

crm5.dynamics.com

Asia-Pacific

The crm9 is reserved for Dynamics CRM Online for Government (public sector). The following page provides additional details on this offering.

Enjoy!

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